Shipping + Returns | the bea collection

Shipping + Returns

When will my package ship?

Most in-stock items will ship domestic within 1-3 business days. Longer transit times expected for international shipments (1-5 business days). We do not ship on Saturdays, Sundays or Holidays. All items ship from Toronto, Ontario. 

 

*Please note that delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of thebeacollection.com

 

Where is my order?

Once we have shipped your package you will receive a tracking number to the email you provide us at checkout. So you can follow your package on its journey to you!

 

How much is shipping?

Free domestic shipping on orders above $100

Free international shipping on orders above $150

  • Canada: $10 shipping fee is applied

  • USA: $15 shipping fee is applied

  • Australia: $20 shipping fee is applied

 

Do I pay duties and taxes?

All international packages may be subject to duties and taxes. the bea collection is not responsible for duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

Refund & Returns Policy 

You can return any item up to 30 days from purchase. Please make sure that all original packaging is intact and there are no signs of wear on any of the jewelry.

 

Is shipping refunded?

Unfortunately, the bea collection cannot refund the shipping costs associated with your purchase or return. 

 

Where can I get my return label?

Please email info@thebeacollection.com for your return label 

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